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Frequently asked
+ − How do I connect a WhatsApp Business account?
Head to Channels → WhatsApp, click Connect account, and follow the Meta OAuth flow.
+ − Can I export historical analytics?
Yes — every table has an Export button that produces a CSV.
+ − How do rate limits work?
The default plan grants 1000 req/min. Enterprise plans are custom.
+ − Which AI models are supported?
GPT-4o, GPT-4o mini, Claude 3.5, Gemini 1.5 and open-source Llama variants.
+ − A message isn't sending — what should I check first?
Check the channel's connection status on the Channels page, then check Flow Builder for any automation that might be intercepting it.
+ − How do I give someone limited access?
Go to Roles, create or edit a role, then set exactly which modules it can view or manage on the Permissions page.